Access to your Home Computer Download TeamViewer program CLICK HERE on your home computer to allow remote access support.
https://www.sonicwall.com/products/remote-access/vpn-clients
NetExtender is prefered VPN client software
To help expedite IT support please provide as much detail as possible about what support is needed, it is also important to include your full contact information:
First and Last Name
Employee ID
Mobile phone number, if none, phone and ext. #'s.
Email address
Name of your computer
The department you are in. i.e. (DSP, CSR, Accounting)
The location, i.e. What desk you sit at.
Teamviewer ID number (Optional)
Providing screenshots or pictures are also very helpful.
William Baumbach
703-791-9522
Support@MyPlumber.com